On Radian, Monterey and SantaFe car seats made before September 20, 2012, our company’s customer service contact phone number was changed from what is printed on your seat. If you have one of these seats and would like a replacement label, please contact Diono Customer Service 855-463-4666 or dionoUSA@diono.com.
If you have experienced an issue with the chest clip and you have a Radian seat manufactured before September 2008; please contact Diono Customer Service at 855-463-4666 for a replacement part.
If you have a RadianSL model car seat manufactured before March 2011 and feel you have experienced an issue with the tilt lock relating to installation compatibility, please contact Diono Customer Service at 855-463-4666 for a replacement part.
Product Recall Information
In order to be informed directly whether your product has been involved in a safety advisory or recall, be sure to register your product. There are no current recalls at this time.